Nearly all toys are custom-made and it takes few working days for us to complete an order.
Expected Delivery Time is always stated in our first email to you .
Delivery time depends on our current orders plus email co-operation with customer.
We contact you as soon as you place an order in our shop and we get a confirmation email.
Mostly all toys are personalised - all details can be left in a comment box, or they can be agreed through email conversation.
Wooden Toys & Room Decor
All wooden toys and kids decor are handmade from high quality wood.
All painted items are covered with child safety paint finish.
We use only certified low-toxin paints and stain with labels, which conforms to European Toys Safety Regulations. European standards are strickter than US Standards for safety and avoidance of chemicals.
All toys are tested in our home by our kids, so we know that toys are sturdy and last for long.
Even the toys are safety, never leave your child playing with a toy unattended.
Sewn Items (Teepee, Playmats, Bunting)
Sewn items are made from high quality cotton fabrics (Oeko-Tex Standard 100 certificate - Product class I).
Washable at 30 - 40 degrees with similar colours.
Do not iron play mats as they are filled with thick wadding. Let them dry flat.
Refunds
If you are not happy with the toy you received, please contact us within 28 days.
We will be happy to solve the problem if the toy arrived damaged or with the missing part.
We do not take any responsibilities for damages caused by courier.
Please note: All of our items are handmade (not mass produced) making each toy unique - minor variants or imperfections may occur. As with all things handmade, this is what makes them so beautiful :)