ORDERING TOYS AND ROOM DECORS IN OUR STORE:
  • Nearly all toys are custom-made and it takes few working days for us to complete an order.
  • Expected Delivery Time is always stated in our first email to you .
  • Delivery time depends on our current orders plus email co-operation with customer.
  • We contact you as soon as you place an order in our shop and we get a confirmation email.
  • Mostly all toys are personalised - all details can be left in a comment box, or they can be agreed through email conversation.
 Wooden Toys & Room Decor
  • All wooden toys and kids decor are handmade from high quality wood.
  • All painted items are covered with child safety paint finish.
  • We use only certified low-toxin paints and stain with labels, which conforms to European Toys Safety Regulations. European standards are strickter than US Standards for safety and avoidance of chemicals.
  • All toys are tested in our home by our kids, so we know that toys are sturdy and last for long.
  • Even the toys are safety, never leave your child playing with a toy unattended.
 Sewn Items
 (Teepee, Playmats, Bunting)
  • Sewn items are made from high quality cotton fabrics (Oeko-Tex Standard 100 certificate - Product class I).
  • Washable at 30 - 40 degrees with similar colours.
  • Do not iron play mats as they are filled with thick wadding. Let them dry flat.
 Refunds
  • If you are not happy with the toy you received, please contact us within 28 days.
  • We will be happy to solve the problem if the toy arrived damaged or with the missing part.
  • We do not take any responsibilities for damages caused by courier.

Please note: All of our items are handmade (not mass  produced) making each toy unique - minor variants or imperfections may occur. As with all things handmade, this is what makes them so beautiful :)